We will do everything we can to make sure you Wines are successfully delivered as requested by you. Our job is made much easier when the following details are correct:
Please provide us with a phone number for the recipient (preferably a mobile). Without this all bets are off. We will do our best but we cannot guarantee delivery.
Please make sure the delivery address you provide is correct. If it is a house which is hard to find, please provide additional details in the “Additional Comments” field.
We cannot guarantee specific delivery times; however, you do have the option of selecting AM or PM delivery. We will do our very best to honour this. Please let us know if someone is leaving work early, or if they won’t be home until late etc.
In the shopping cart you will find a place for Additional Information field. This field is they so that you can help us help you. The more information you provide us about the location of the intended delivery address, the easier it is for us to get things right.
Our drivers tend to be logical people. They will do what makes sense depending on the situation they are face with if nobody is home. But generally speaking, this is what tends to happen:
1. We will call the recipient (unless we are asked not too) and make arrangements with them.
2. The next step we will take is to leave it with a neighbour and leave a Wines Made Easy card in the door saying "Wines left at number X"
3. If all else fails we will bring it back to base and await further instructions from you, the sender.
We offer our customers a same day delivery service to most areas within Ireland. This service applies to orders placed before 1 pm. This service is carried out by Wines Made Easy where possible, or by our handpicked network, where the address falls outside of our own delivery areas
Next day delivery is completed centrally from one of our central hubs around Ireland. This ensures that we can provide a top notch product delivered directly by Wines Made Easy to your recipient.
For certain areas, we can deliver in the morning or the afternoon. This is subject to an additional fee.
Unfortunately we are closed for delivery on public holidays.
We are closed on Sundays except for Mothers Day, Valentine’s Day 2011.